Ricmac Logistics Company Profile

Servicing Southern Africa with passion

Welcome to Ricmac Logistics

Vision and Mission

To provide all clients with second to none service by providing an excellent and efficient service 24 hours a day, seven days a week whilst being most cost effective.

Executive Summary

Ricmac Logistics is a company specializing in logistics around Southern Africa (i.e. South Africa, Malawi, Zambia and Zimbabwe).

We were established in 2006

We are staffed by a highly trained, motivated and dedicated team of professionals with a vast knowledge of the import / export and transportation industry.

Ricmac has its head office in Johannesburg, South Africa with other offices in Lilongwe, Blantyre, Zambia, Muzuzu Mangochi (Malawi), Lusaka and Kitwe (Zambia) respectively.

We have been Operating for more than six years, the company has rapidly grown to become one of regional Southern Africa’s most in-demand independent logistics businesses. Founded by Managing Director Abram Nkhunzi, with previous vast experience in transportation of goods and passengers in the southern African region.

Servicing South Africa, Malawi, Zambia and Zimbabwe. This included passengers, building materials and general freight along with high security items such as electrical and entertainment appliances, tobacco, alcohol and medicinal supplies.

Ricmac Logistics prides itself on honest, reliable and excellent customer service, treating each customer and company with the highest level of personal attention, professionalism and confidentiality. 

Our trucks include 24-hour satellite tracking equipment providing up to minute monitoring of consignment. Each and every item onboard is treated with the utmost care, arriving at destinations on time and in perfect condition.

A 24-hour – 7-day service, the Ricmac’s trucks and buses include the latest trucking and trailer equipment – kept in excellent condition, professionally cleaned and mechanically serviced weekly.

All our drivers have vast experience on long distance and truck driving with number of years behind them. 

All our drivers are licensed and qualified, fatigue managed, with minimum public driving license

Over the past years Ricmac Logistics has developed a reputation as a quality provider of passengers and express road transport through a persistent focus on service. Its commitment to service is built on a culture of trust, responsibility and accountability.

Primary elements required in providing a consistent healthy delivery solution follow:

• Strength – rich logistic history and financially strong
• Technology – innovative and personalized.
• Quality Culture – process and customer centric driven with transparent results.
• Management Plan – expertise and experience.

Key initiatives for Ricmac Logistics will include:

• Continuous improvement of service standards through promotion of compliance;
• Restructure of staff to support and improve overall growth and system compliance;
• Continued focus on training and support of staff with continuing emphasis on ‘reporting’.
• Quality Assurance (Ricmac Commitment to your Deliveries)

You can be confident in Ricmac Logistics as a service solution they can trust and that it will always deliver on promise, from the start. Based on Ricmac Logistics’ current and future relationships, it will meet your business’ distribution, customer service and passenger expectations

Ricmac Promise To You

Innovative, satellite tracking is at the forefront of business for client benefit.

Goods control.

• Transportation of your goods to your destination.
• Transportation of passengers to their destination as best as possible.
• Providing quality service to all our clients.

To build a working relationship that creates trust, goodwill and respect through a common desire to improve business.

A hands-on approach that not only delivers tangible benefits, but also offers on-going support for the solutions introduced.

The design, implementation and maintenance of new ways of working that will support new situations, changes and challenges.

Considerate towards your products

As part of the Ricmac Logistics proposal, employees have been trained to ensure freight received is fully inspected and that freight is loaded in a timely and intelligent manner. During this process all discrepancies will be reported via email and or fax to your customer service team.

Competition and Clients

Ricmac’s motive is to build a long lasting relationship with our clients ranging from multinational to smaller companies whilst acknowledging the harsh competition from competitors.

Transportation (Short, Long distance & Local deliveries within SADC boundaries)

Healthy and Safety

We firmly believe that responsible management of health safety and environmental concerns are integral part of its business ethics (insurances…)

Through strategic management of health safety and environmental, commitment is our mission, vision and values by a culture of health and safety awareness and responsibility.

Conclusion

Ricmac Logistics – Servicing Southern African with passion

Thank you for your business